Australia-wide Telehealth Consults for Alternative Treatment

Consultations with experienced doctors and nurses for legal access to natural therapies for patients suffering with chronic conditions. 

The Epsilon Process

Access in 4 Simple Steps

Step 1

Health Summary or Referral

To get started, we require a health summary or referral outlining your diagnosis and any medications you’ve trialed. We can then book in your consult.

Step 2

Initial Nurse Consult

A 40-minute phone call with your Epsilon nurse to discuss your health history, treatment goals and your wellness journey.

Step 3

Initial Doctor Consult

A 20-minute telehealth consult with your Epsilon doctor to discuss a personalised treatment plan (which may include alternative therapy options) best suited for your condition.

Step 4

Prescriptions Sent to Pharmacy

Once approved by the TGA, your scripts will be sent to the pharmacy. You can then pick up your medication or have it delivered to your doorstep.

Eligibility Quiz

For Patients

Become an Epsilon Patient

Once we receive a Health Summary or Referral from your regular GP, we can book you in for a consultation with an Epsilon nurse and start your wellness journey.

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Trusted by hundreds of Australians

Real experiences from patients across Australia who have trusted Epsilon Clinics for their alternative healthcare.



Paola N profile picture
Paola N
3 weeks ago
The nurses are so helpful, kind and caring always looking for a way to help. You’re in good hands here with these nurses. They answer questions, send out any information you need in a timely manner and always are happy and sweet over the phone. They have a lot of empathy for the pain we feel and so their patience is much appreciated.
cheryl C. profile picture
cheryl C.
3 months ago
Great team very experienced and informative would highly recommend them to anyone going down this healing path
Mark M. profile picture
Mark M.
4 months ago
Caring and supportive nurses and Doctor. Very satisfied.
A K T profile picture
A K T
5 months ago
The team at Epsilon Clinics is professional, ethical and person-focused. Nurse Blake has a wealth of knowledge and experience. He is an effective communicator that consistently seeks to understand before being understood. Dr Frame prioritizes individual needs, preferences, and goals with a genuine commitment to people's health and wellbeing.
Tim L. profile picture
Tim L.
7 months ago
The Epsilon Team are friendly and professional. My experience has always been excellent. Thank you and keep up the good work!

Our Pricing

Initial Nurse Consultation

$0

Phone call with an Epsilon Clinics Nurse

  • 40 minute phone call
  • Start your healthcare journey
  • Treatment plan recommended
Doctor Consultation

$99

Telehealth call with an Epsilon Clinics Doctor

  • 20 minute Telehealth consult
  • Script generated & sent to TGA (if applicable)
  • Script sent to pharmacy upon TGA approval
  • **$50 script approval fee per script
Follow-Up Consultation

$99

Follow-up consults to track your progress

  • 20 minute phone call
  • Track your treatment plan progress
  • Required every 6 months

Our Edge

The Epsilon Clinics Difference

Personalised care with natural treatment options

As a leader in patient care, we aim to provide personalised continuity of care when possible, so you can speak to the same nurse throughout your wellness journey. Your Epsilon nurse will work closely with you to develop a personalised care plan, exploring a range of alternative natural therapies available in Australia.

Legal access to natural alternate treatment options

We keep the process simple for eligible patients. Once we have your paperwork, we will talk with you about your medical history, how your symptoms are currently being managed and your treatment goals. Together, we’ll discuss whether plant-based medicine may be suitable for your situation and chronic condition. 

Telehealth consultations for alternative healthcare 

Consultations are conducted via phone or video telehealth, allowing you to speak with a doctor or nurse from the comfort of your own home. With fast turnaround times for prescription approvals, eligible patients can have their medicine delivered to their doorstep.

Australia’s leading specialists in chronic conditions

Our nurses and doctors are leaders in providing legal access to natural alternatives for chronic conditions. Whether you’re suffering from pain, lack of sleep, stress or other chronic conditions, we provide eligible patients with plant-based therapies through prescription-only pathways. 

Manage your prescriptions, order online and track repeats with our online pharmacy. Epsilon Pharmacy simplifies the entire process from script to delivery, making accessing your medication easy, stress-free, and fully supported.